Customer Testimonials
I’ve taken my car to 3 different Toyota service locations and my experience here was by far the best. Everyone I interacted with genuinely appeared to enjoy their job. It made me feel assured that my car was in good hands and the whole experience for my covered service was seamless.
Had a great experience with Shally and Zavier at Culver City Toyota. Thank you both.
I had an absolutely fantastic car-buying experience at Culver City Toyota, thanks to the incredible help and professionalism of Jack (Sales Manager) and Alessandro (Internet Manager). With their expert guidance and no-pressure approach, I was able to drive away in a brand new 2025 Toyota Camry Hybrid SE—a car I’ve had my eye on for a while!
From the beginning, Alessandro made the process seamless—quick to respond, and genuinely helpful in answering my questions. He made sure everything went smoothly, from test-driving to getting great financing option with Jack’s help. Both of them were courteous, knowledgeable, and ... Read More DealerRater - Jun 15, 2025
Omar in finance was passive-aggressive, unprofessional, and dismissive. His attitude added stress to the process and reflected poorly on the dealership. Such behavior is unacceptable in any professional setting. Viktor from sales was outstanding—friendly, patient, and helpful. He made the first half of the car-buying experience smooth and pleasant. His professionalism stood in stark contrast to what followed.
Marcus C. Was so EXTREMELY helpful and patient with us as we navigated buying a new car for the first time in awhile. He was very attentive to our requests and gave honest and valuable feedback along the way. We reserved a car that wasn’t built yet and he kept us posted via text along the way and never once made us feel like we were annoying him. He was the best and I highly recommend going to him!
We got our first car here and Janina Venegas along with Michaela Jackson greatly helped us in getting our ideal car! Smooth and awesome transaction!
Quick and great service
David Cruz and Omar exceed my expectations, I wasn’t going to buy b/c of their performance I did, many thanks!!!
Amazing customer service. Got helped out by Raymond and I have to say he made the buying process super smooth and was willing to get us the best deal. Will for sure recommend everyone to come to this Toyota for any of their car needs ! Again. Thank you Raymond ! 🙏
Had one of two Cyber Trucks in the LA area that my nephew was interested in buying. Alas his accountant said they were banned in England because of the angular front won't pass inspections!
I had a situation with my last car and needed a new one as soon as possible. Mo took care of me from start to finish. I was very skeptical at first because you hear of tactics that car salesmen use and so on. I had a very great experience and I was able to leave with a car I wanted, a used VW Jetta. I will also note, the playlist playing at the car lot was very good as well. Thank you Culver City Toyota!
Mo Djerbir is an excellent salesperson. I could not be happier for my purchase and financing of my 2018 Toyota Camry Impulse Blue car with 22,000 miles and a 7 year power train warranty, 1 year full car repair warranty, GPS tracking system and keyless vehicle entry.
Tried to buy a car. Dealership was not willing to answer phone calls, nor make a deal. However the manager got ahold of me. We struck a deal on that car. They have great prices and can work a deal fast. Thankyou guys
Made the sale, decent price tho. And had to wait a few days. Overall good experience.
EDIT: Everything has been taken care of and Ive had an overall pleasant experience with Toyota of Culver City. The folks I dealt with were kind and attentive. I would recommend. It’s just a little tough to get someone to call you back until you finally get to the right person 🙂 I have tried to get assistance after my purchase and have been largely ignored. Please please have someone contact me and I will edit my review.
Pretty good experience buying a used vehicle thanks Alex n Sebastian
(Translated by Google) Excellent service, and the worker was very friendly, Jimmy was the one who helped me. (Original) Exelente servicio, y muy amable el trabajador, Jimmy fué quien me atendio.
I recently bought a car from Culver City Toyota and had a great experience! I was helped out by Sheldon, who was incredible! I highly recommend asking for him if you are looking to buy a car at this location.
The buying of a car here is the same as anywhere. Nothing special except for the outstanding Toyota product which is second to none. Although, the persistent so-called recalls, texts and emails veiled with an opportunity to buy or up sell you is annoying.
George and Romonia have a great team and they made the whole process simple and a pleasure. Culver City toyota keep up the great work!
Providing 5 stars for Christopher Castellanos the Assistant Service Manager. Would rate higher if I could. Thank you very much for all your help Christopher! More professionals like Christopher!
Was in desperate need of a car. Dealt with Shally and it was such a pleasure. Told her what I was looking for, she found it but I ended up with something off their lot originally anyway. Finance was cool as a person but they got a job to do.
Heads up they will NOT remove the added GPS in the cars. Not sure WHY they would add it anyway since the cars have gps and cameras on it already but I had to pay for that.
Also if you're financing, they do 2 hard inquiries. One from Toyota, one ... Read More Google - Mar 15, 2024
(Translated by Google) There was a Mexican staff member named Ellie who didn't speak Japanese but was kind. There is a maintenance shop and a place that sells it behind it. It's connected inside, but the person buying it has to go behind the scenes. (Original) 日本語は通じないけど優しいエリーってメキシコのスタッフがいました。 整備工場とその裏に売ってるところがあります。 中で繋がってるけど買う人は裏に回らないとダメです。
I feel so taken care of by these wonderful folks!
Toyota really took care of servicing my vehicle, working with a difficult situation to repair my lifeline vehicle. They worked on my pricing with such a high level of care and responsibility, taking ownership and being incredibly proactive on servicing my vehicle. It could have literally saved my life.
Demetrios really went to bat for me, and I got a loaner in the meantime (my next vehicle will be a Corolla Cross, which I will buy from Culver City Toyota if I can), and the repair work was done magnificently.
... Read More Google - Mar 10, 2024
I feel so taken care of by these wonderful folks!
Toyota really took care of servicing my vehicle, working with a difficult situation to repair my lifeline vehicle. They worked on my pricing with such a high level of care and responsibility, taking ownership and being incredibly proactive on servicing my vehicle. It could have literally saved my life.
Demetrios really went to bat for me, and I got a loaner in the meantime (my next vehicle will be a Corolla Cross, which I will buy from Culver City Toyota if I can), and the repair work was done magnificently.
... Read More DealerRater - Mar 9, 2024
I was in the market for a new car, so I began my journey online through a third-party website for a specific vehicle. This website happened to send leads out to different dealerships, making it a bit confusing and overwhelming with the number of people contacting me. I kept mixing up the people and different Toyota dealerships that were reaching out, struggling to keep track of who was who during the initial steps. Eventually, I decided to stick with Erica from Culver City's Internet Sales department. We had a little back and forth and missed each other's calls ... Read More Google - Feb 3, 2024
I absolutely love my new 2024 Corolla SE hybrid!!
For services ok the digestion for repairs you should take a consideration and ask what do they mean urgent if so for any services such as break services or so. For sales department I give them 5 because art is a man and Daniel they are professional and know what they talking about if you have to purchase any part have your bin number handy that will warranty the part will fit exactly for your vehicle year and model.
When my tires were stolen off of my recently purchased car, I was so upset and had no idea what to do. This was my first car so nothing like this has ever happened before. Sam helped me the entire time and was just above and beyond nice. He made me feel included in the process and was extremely friendly. While the circumstances of my situation sucked, I was glad Sam was the person to help me figure everything out.
Bought a Rav 4 today with the help of Anthony and his partner. Service was excellent, and the process was super simple and streamlined. Extremely happy with my choice to buy here!
Always helpful but remember to set an appointment with them...don't just walk in because most of the time they are super busy
Best place for service. Rosie is the best!
Helpful advice friendly staff. Always a pleasant experience.
Pleasant and helpful sales representative. Sales manager was especially cooperative and willing to negotiate a fair price.
A perfect service for my Toyota Prius. Always great to be topped up with OEM fluids to proper specifications. In and out with great service and they are keep their appointments
Omg extremely happy with my purchase Elena was a sweetheart very informative and knowledgeable about there vehicles and everything they equip with extremely satisfied would recommend this dealership and Elena to everyone
The best dealer for servicing your car with them very kind and professional agent to take care of your problem all the time and always greet you with a lovely smile. Always make my day.
The staff is very friendly and welcoming. Luis was very knowledgeable and trustworthy. I will definitely coming back to this service center. Thank you very much!
Great experience and good deal, from test driving to the nitty gritty. We traded in a lease and got a new one all in the same day.
I’m a third time customer at Culver City Toyota and for the most part, the process has been pleasant. They honor your loyalty and try to get the beat deal possible for you. Marcus was a great salesman this time around.
Always great service, done right. Lots of places to grab a bite to eat across the street. I’ll keep coming back every time I need service.
Outstanding service from Ali salesperson, Ronnie sales management and Jeff in finance. They made the process delightful, professional, inviting and trouble free. It was a long process because of a lot of people buying but they always checked on us. Will buy again with this dealership!
The waiting area was very comfortable. Although the wait was longer than expected, The customer service was great. Edward was very nice and relatable today.
My salesperson, Jasmine was very professional and knowledgeable. I didn’t feel pressured to “BUY RIGHT NOW!!” and she gave me a good deal in the Corolla that was perfect for me.
I did not have an appointment but I took my car for 6 month maintenance to Culver City Toyota. Mark has a great customer service ability. He got me in and my car was done and ready in an hour. Thank buoy Mark.
Craig our sales man help us so much to get the deal done very happy with the service that the sales , supervisor, managers provided . T
Kind service, kept me informed and made sure my repairs resulted in a safe running vehicle . Waiting area also comfortable and wait time was less than expected . Thank you!
I have been going to this dealership through my Camrys and Prius for over 20 years. From intake to the time I picked up my Prius, all was excellent.
I always get the best service specially Luis is wonderful and going above and beyond to help me and others so I’m very happy 😃 and satisfied with them and definitely will recommend them to everyone I know
Very satisfied and i will be coming back to this Toyota dealership in Culver City Excellent service. William is a very good advisor and in the future i might get a car in this dealership.
Randy at Culver City Toyota is the PERFECT Service Advisor! He provides you with the service you need and listens to you, if you have any concerns. I will always see Randy! Thank you for making me feel comfortable to leave my vehicle!
Good customer service; very informative and helpful. He stayed in communication and helped with a fast and painless transaction; I will come back again next time.
To a person, the staff was friendly, open and honest. I felt "listened to" by Robert, my salesman, and he went overboard to come up with a deal I felt comfortable with. [I'm a lawyer, and no easy negotiatior]. The man who was consulting with Robert on my deal -- whose name, unfortunately, I've forgotton -- also really worked hard to bring my deal together and was very friendly. On top of it, when all was said and done, it turned out they didn't have the car model I wanted in the color I wanted, ... Read More DealerRater - Dec 12, 2019
This site just erased my review!!! Some confusion about prices towards the end when signing papers, but overall, I’m satisfied. I wish that on this business, that there was not the push to try to get a buyer who is literally making one of the costliest purchases in their life to conclude a deal right away. Buyers need time to consider their options.
I have always taken my SUV to Culver City Toyota for all repairs and maintenance services. Culver City Toyota has always done an incredible job on getting the work completed and returning my SUV back to me in a timely manner. My service agent Charles is amazing and I recommend my family and friends to him. Charles Thank You for being always concerned about your customers.
Friendly people and quick service. Extremely large dealership with an excellent selection of cars. Hours of service are very good with an appropriate amount of staff to get the help you need. Mo was especially helpful and reassuring throughout the process.
Ozzie was my service manager and made my appointment go smoothly and quickly. He paid attention to my concerns and made sure the mechanic checked it out.
Although I had no appointment for the first service but Mr. Raul Ruiz accept my car and listened to me in a very carefully nice manner ( I do appreciate him ). I am really satisfy with what you’ve done for me and customer service and especially with Mr. Raul Ruiz, he is such a nice and detailed person, Thanks Culver city Toyota
Mark provide excellent customer service and kept me up to date on my car’s status throughout the entire process. My car service was completed sooner than expected! Zero complaints here!
Excellent help and attention. This gentleman deserves a promotion. He was polite, friendly and thorough. He is an excellent salesman. Did what he promised in tight time frame
Excellent service, friendly and knowledgeable service people. Service provided in timely manner and according to estimate given. Waiting area and restroom were very clean and orderly.
Richard gave me great service and a pleasant experience at the Culver City Toyota. He made aware of a great deal that I took advantage of. Thank you!
Customer Experience at its finest! The team at Culver City Toyota made is easy and an enjoyable process to buy my first truck. Worked with me to ensure I got the truck I wanted with best financing available. Ruben was an absolute rockstar and went the extra mile to ensure I had the best experience when I came in. I visited three other dealerships and the management played games like a typical car dealership. Ruben and the Culver City team did the exact opposite and has won my business for life.
Jose was Professional and informative on results of findings. Informed me of the windshield wipers and where I could buy them in your parts department
I brought my Corolla for Airbag recall everything went extremely well from scheduling my appointment to finishing the job. Ozzy the service Manager was most professional and super friendly took care of me in most caring way kipping me informed of the repair progress by text, very convenient Also, the facility is so impressive beyond believe. Thank you Culver City Toyota and Thank you Ozzy for the good service.
Prompt response and professional behavior by everyone with whom we dealt. Chris made a special effort to have the work done on an expedited basis which was greatly appreciated.
I went in with no appointment. My battery needed replacing. I was taken care of immediately and didn’t have to wait very long while the battery was replaced.
The advisor I always make my appointments with ( Jose Gambia) always provides exceptional service and keeps me informed of updates while waiting for my vehicle
Thank youj for allowing me to respond to the service provided when I took my Toyota Camry in for service. Evaluation of the service needed was direct, and to the point. I had good customer service, staff was knowledgeable, honest and truthful in responding to questions. Quality work was performed which made me satisfied with the serviceI received. No inappropriate discussion of services that I did not need to get. I discussed a time that I needed my car to be available and asked the staff to inform me if my timeframe could not be met. My car was available ... Read More DealerRater - Nov 18, 2019
Good service as always. Very reliable and affordable. Always on time with their work and very nice waiting area. Employees know what they are doing. I highly recommend them.
David was prompt, knowledgeable and concise in evaluating the problem. He clearly understood what my vehicle needed and explained my options. When the computer module was hard to get he picked up the costs of the rental vehicle.
I come all the way from Ventura County specifically Camarillo!!! That alone speaks volumes!!!!!! I think my contact there, Edward Correa is awesome!!!!! Very satisfied!!!!!
I’ve been a customer of Edward for about 6 years and he always takes great care of my car. He’s really the best!
My best car buying exp. in my 52 years of driving/purchasing/leasing! Mona/Brandon & Givanni r a phenomenal team My rating is a 10++
Bought a new Tacoma from Culver City and couldn't be more pleased with how it went. Sales team were super knowledge about the car and open about the whole process. Everything was clearly explained and all questions we had were answered. Could not recommend the team at Culver City Toyota enough, will definitely be back here for any cars in the future
Really appreciated working with Daniel. Very knowledgeable, kind, and helpful! He went above and beyond to make sure we felt accommodated and understood. We will enjoy our new car.
The Culver City Toyota teams helps you right away the car that you looking for and they offers all options that fits to your needs and budget .
I enjoyed working with Shally... its unusual when you speak with a car salesman who knows their stuff like she did... she was friendly and not pushy.
Mike’s Customer Serves was extremely Helpful He listen carefully on what I was looking for made effort to look at price range and kept me in care until all was serviced throughout the hours of duty. Collinse Knowledge and information on the deal I was getting was extremely helpful Especially over a monthly payment and the guidance with extreme patients to inform what would best meet my need for the service I am planning to use over my vehicle. Im extremely grateful on his truthfulness and advisory that help me to understand and there for I could make a ... Read More DealerRater - Sep 22, 2019
I did most of my negotiations for my new Prius on-line. When I came into the dealership, I wasn’t sure what to expect, but all those negotiations were honored, and the sales people were truly nice and low pressure. It made it the most pleasant car transaction I’ve ever had! I would definitely recommend Culver City Toyota to my friends!
Both Karlen and Collinswere very very helpful and had an awesome way of describing what your getting into. Karlen helped give me exactly what i asked for. I left the dealership very informed of my options given and the options I took. Highly recommended.
Danny was very helpful and friendly and he also help me on download the maps and his Manager did his best to give us a good deal. They both did a excellent job😊😊😊
They were helpful with any questions I had. They’re were quick with responses. I appreciated that they delivered the car to my house it made things very smooth