Customer Testimonials

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Facebook Aug 30, 2024

We got our first car here and Janina Venegas along with Michaela Jackson greatly helped us in getting our ideal car! Smooth and awesome transaction!

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Google Jul 3, 2024

Quick and great service

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Google Jun 17, 2024

David Cruz and Omar exceed my expectations, I wasn’t going to buy b/c of their performance I did, many thanks!!!

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Google Jun 17, 2024

Amazing customer service. Got helped out by Raymond and I have to say he made the buying process super smooth and was willing to get us the best deal. Will for sure recommend everyone to come to this Toyota for any of their car needs ! Again. Thank you Raymond ! 🙏

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Google Jun 16, 2024

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Google Jun 13, 2024

Had one of two Cyber Trucks in the LA area that my nephew was interested in buying. Alas his accountant said they were banned in England because of the angular front won't pass inspections!

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Google Jun 5, 2024

I had a situation with my last car and needed a new one as soon as possible. Mo took care of me from start to finish. I was very skeptical at first because you hear of tactics that car salesmen use and so on. I had a very great experience and I was able to leave with a car I wanted, a used VW Jetta. I will also note, the playlist playing at the car lot was very good as well. Thank you Culver City Toyota!

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Google May 18, 2024

Mo Djerbir is an excellent salesperson. I could not be happier for my purchase and financing of my 2018 Toyota Camry Impulse Blue car with 22,000 miles and a 7 year power train warranty, 1 year full car repair warranty, GPS tracking system and keyless vehicle entry.

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Google May 13, 2024

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Google May 8, 2024

Tried to buy a car. Dealership was not willing to answer phone calls, nor make a deal. However the manager got ahold of me. We struck a deal on that car. They have great prices and can work a deal fast. Thankyou guys

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Google May 3, 2024

Made the sale, decent price tho. And had to wait a few days. Overall good experience.

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Google Apr 26, 2024

EDIT: Everything has been taken care of and Ive had an overall pleasant experience with Toyota of Culver City. The folks I dealt with were kind and attentive. I would recommend. It’s just a little tough to get someone to call you back until you finally get to the right person 🙂 I have tried to get assistance after my purchase and have been largely ignored. Please please have someone contact me and I will edit my review.

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Google Apr 16, 2024

Pretty good experience buying a used vehicle thanks Alex n Sebastian

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Google Apr 12, 2024

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Google Apr 8, 2024

(Translated by Google) Excellent service, and the worker was very friendly, Jimmy was the one who helped me. (Original) Exelente servicio, y muy amable el trabajador, Jimmy fué quien me atendio.

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Google Apr 6, 2024

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Google Mar 31, 2024

I recently bought a car from Culver City Toyota and had a great experience! I was helped out by Sheldon, who was incredible! I highly recommend asking for him if you are looking to buy a car at this location.

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Google Mar 27, 2024

The buying of a car here is the same as anywhere. Nothing special except for the outstanding Toyota product which is second to none. Although, the persistent so-called recalls, texts and emails veiled with an opportunity to buy or up sell you is annoying.

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Google Mar 22, 2024

George and Romonia have a great team and they made the whole process simple and a pleasure. Culver City toyota keep up the great work!

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Google Mar 21, 2024

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Google Mar 17, 2024

Providing 5 stars for Christopher Castellanos the Assistant Service Manager. Would rate higher if I could. Thank you very much for all your help Christopher! More professionals like Christopher!

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Google Mar 15, 2024

Was in desperate need of a car. Dealt with Shally and it was such a pleasure. Told her what I was looking for, she found it but I ended up with something off their lot originally anyway. Finance was cool as a person but they got a job to do. Heads up they will NOT remove the added GPS in the cars. Not sure WHY they would add it anyway since the cars have gps and cameras on it already but I had to pay for that. Also if you're financing, they do 2 hard inquiries. One from Toyota, one ...

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Google Mar 15, 2024

(Translated by Google) There was a Mexican staff member named Ellie who didn't speak Japanese but was kind. There is a maintenance shop and a place that sells it behind it. It's connected inside, but the person buying it has to go behind the scenes. (Original) 日本語は通じないけど優しいエリーってメキシコのスタッフがいました。 整備工場とその裏に売ってるところがあります。 中で繋がってるけど買う人は裏に回らないとダメです。

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Google Mar 10, 2024

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Google Mar 10, 2024

I feel so taken care of by these wonderful folks! Toyota really took care of servicing my vehicle, working with a difficult situation to repair my lifeline vehicle. They worked on my pricing with such a high level of care and responsibility, taking ownership and being incredibly proactive on servicing my vehicle. It could have literally saved my life. Demetrios really went to bat for me, and I got a loaner in the meantime (my next vehicle will be a Corolla Cross, which I will buy from Culver City Toyota if I can), and the repair work was done magnificently. ...

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DealerRater Mar 10, 2024

I feel so taken care of by these wonderful folks! Toyota really took care of servicing my vehicle, working with a difficult situation to repair my lifeline vehicle. They worked on my pricing with such a high level of care and responsibility, taking ownership and being incredibly proactive on servicing my vehicle. It could have literally saved my life. Demetrios really went to bat for me, and I got a loaner in the meantime (my next vehicle will be a Corolla Cross, which I will buy from Culver City Toyota if I can), and the repair work was done magnificently. ...

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Google Feb 25, 2024

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Google Feb 25, 2024

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Google Feb 21, 2024

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Google Feb 4, 2024

I was in the market for a new car, so I began my journey online through a third-party website for a specific vehicle. This website happened to send leads out to different dealerships, making it a bit confusing and overwhelming with the number of people contacting me. I kept mixing up the people and different Toyota dealerships that were reaching out, struggling to keep track of who was who during the initial steps. Eventually, I decided to stick with Erica from Culver City's Internet Sales department. We had a little back and forth and missed each other's calls ...

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Google Feb 2, 2024

I absolutely love my new 2024 Corolla SE hybrid!!

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Google Feb 1, 2024

For services ok the digestion for repairs you should take a consideration and ask what do they mean urgent if so for any services such as break services or so. For sales department I give them 5 because art is a man and Daniel they are professional and know what they talking about if you have to purchase any part have your bin number handy that will warranty the part will fit exactly for your vehicle year and model.

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Google Feb 1, 2024

When my tires were stolen off of my recently purchased car, I was so upset and had no idea what to do. This was my first car so nothing like this has ever happened before. Sam helped me the entire time and was just above and beyond nice. He made me feel included in the process and was extremely friendly. While the circumstances of my situation sucked, I was glad Sam was the person to help me figure everything out.

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Google Jan 30, 2024

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Google Jan 23, 2024

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Google Jan 19, 2024

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Google Jan 16, 2024

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Google Jan 7, 2024

Bought a Rav 4 today with the help of Anthony and his partner. Service was excellent, and the process was super simple and streamlined. Extremely happy with my choice to buy here!

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Google Dec 31, 2023

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Google Dec 31, 2023

%qq

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Google Dec 24, 2023

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Google Dec 13, 2023

Always helpful but remember to set an appointment with them...don't just walk in because most of the time they are super busy

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Google Dec 12, 2023

Best place for service. Rosie is the best!

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Google Dec 11, 2023

Helpful advice friendly staff. Always a pleasant experience.

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Google Dec 7, 2023

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Google Dec 3, 2023

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Google Nov 24, 2023

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Google Nov 18, 2023

(Translated by Google) The best (Original) Lo mejor

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Google Nov 11, 2023

Organized, efficient car drop off. Professional demeanor of staff and timely turnaround of my car. No complaints.

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Google Nov 7, 2023

Jimmy was wonderful to work with. I needed a driver side mirror for my car. Not only was he able to locate a new part same day, I was able to pick up my car seamlessly. This is my first time having service at Culver City Toyota and was overall impressed with their professionalism and prompt service.

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Google Nov 5, 2023

Good luck getting anyone other than sales to call back. (IE: service, or financial services) ** UPDATE: I changed my 1 star to a 5 star! Georgeat Culver City Toyota reached out to me immediately and was able to look into my issue and solved it within a day. Thank you George for your help!

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Google Nov 4, 2023

I've taken my car here at least 9 times throughout the years for service on my cars, and it's always been a pleasure. I haven't had a bad experience yet.

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Google Nov 2, 2023

Car purchase with Arturo Missoni went very smooth. Arturo is their online sales connection. He made sure that I was well informed and sent me several documents in advance so I didn't have to spend all day at the dealership. He also called to let me know when I could test drive a similar car since it is very challenging to do test drives now. Arturo did a great job and completed his part of the process in less than two hours, including dealing with the trade-in. Had to go back to get roof racks installed, and Arturo made ...

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Google Nov 1, 2023

Bought a 2019 corvette here. Some problems with the transmission which they had fixed at a Chevrolet dealer. Thanks Alex

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Google Oct 29, 2023

I didn’t buy a car, but certainly would in the future. I actually sold my Tacoma to Elena at Culver City Toyota tonight and the experience was no doubt the best I’ve ever had buying or selling a car. Elena originally worked me over the phone and followed up by text to keep me engaged. She was exceptional! Professional, friendly and she really knew what she was doing. Pepe also helped out and he as well did a great job. If you have a car to sell, reach out to Elena. They gave me too dollar for my ...

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Google Oct 26, 2023

Pleasant experience overall. Staff is polite

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Google Oct 21, 2023

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Google Oct 21, 2023

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Google Oct 14, 2023

Excellent attention to the customers...wordless.

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Google Oct 2, 2023

They were amazing from start to finish! Found the car online emailed them at 2AM Miguel messaged me the next day and answered every question I had as well as sent me pictures and a video. Put down a deposit for the car, they went threw inspection from top to bottom to make sure car was up to there standards before selling. Everything was great! Before I knew it, it was shipped out and in my drive way. Highly recommend!

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Google Sep 15, 2023

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Google Sep 14, 2023

The best of the best

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Google Sep 12, 2023

It all went great...no issues.

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Google Sep 11, 2023

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Google Sep 9, 2023

Despite the negative reviews I decided to try this place out for a routine oil change and tire rotation since it’s in a super convenient location. While the service took longer than it should’ve (2+ hours), I didn’t mind waiting with a book and was pleased that the technician I worked with, Tim, provided constant updates on how long things would take and what they found. Tim did a great job, made me feel at ease and like I wasn’t just being forgotten about and made this an all around good experience.

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Google Sep 1, 2023

This is toyota 🙂

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Google Aug 28, 2023

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Google Aug 28, 2023

Quick and courteous staff.

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Google Aug 22, 2023

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Google Aug 15, 2023

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Google Aug 15, 2023

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Google Aug 5, 2023

What a treasure! Was treated extremely well from the entire staff, especially Tamer! He was there to help us navigate through our purchase and make sure we walked in and drove away! Thanks again

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Google Aug 4, 2023

(Translated by Google) Toyota from Culver City is the best for me I recommend (Original) Toyota de culver city es lo mejor para mí les recomiendo

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Google Aug 2, 2023

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Google Jul 31, 2023

Great service, Shally the sales rep was really nice and understanding

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Google Jul 26, 2023

CARLOS (Sales) and ANGEL (Finance) were great! They made buying process very transparent. This dealership is just top-of-the-line in service and comfort -- seriously! I might just pretend to get my car serviced and work away from home in the clean, spacious waiting area 🙂 Truly my most pleasant car purchase ever.

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Google Jul 25, 2023

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Google Jul 24, 2023

(Translated by Google) Thanks to those who service my car from the agent to the mechanics who handle my car as well as the one who delivers it to me in the end, excellent in Culver city Toyota (Original) Gracias a los del servicio a mi carro desde el adgente hasta el mechanics que le Toca a mi carro como el que me lo entrega al final excelente en Culver city Toyota

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Google Jul 22, 2023

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Google Jul 21, 2023

Truly could not have had a better experience at Culver City Toyota today. We dropped our Prius off for some routine maintenance this morning (check-in was easy and quick) and then we went to walk the picket lines across the street at Amazon Studios. Both my husband and I are in the Writers Guild, so the whole family’s been out of work since May. Our service advisor Randy kept us updated throughout the morning with a couple of texts, and they finished up with our car about 20 minutes ahead of when they told us it’d be done. When ...

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Google Jul 19, 2023

This is by far the best Toyota dealer I’ve ever been to. The staff was very helpful and treated me like family. I came to get some work done on my car and left completely satisfied. Thank you Toyota and the staff here for being informative and welcoming. You guys are amazing.

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Google Jul 19, 2023

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Google Jul 18, 2023

Tiffany helped us out and she was great. She kept constant communication with our insurance company and it was the smoothest claim I’ve ever had to experience. I will continue using their services for the foreseeable future.

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Google Jul 14, 2023

Impeccable customer service and very up-to-date, efficient and fast parts, an excellent team & the manager Osvaldo, an expert and highly experienced, thank you.

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Google Jul 9, 2023

Very helpful and kind staff!

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Google Jul 7, 2023

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Google Jul 3, 2023

I had such a great experience purchasing my car at this Toyota. Buying a car is already a stressful event and the people over there made it much easier for me. Angel and Nazim really listened to all of my concerns and made everything possible to get me the car I wanted within my budget. They were super friendly and put no pressure into buying the car. Even my friend who came to support me said his experience was way worse compared to what we just had here. Strongly recommend this dealership!

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Google Jul 2, 2023

I always get great service at Culver City Toyota.

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Google Jul 2, 2023

I just got new Toyota 2023 Corolla se here with great help of Raymond tapia & finance department Arjahn was great awesome 👏🏼 😎 amazing deals thanks 😊

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Google Jul 1, 2023

My car needed a major tuneup and Rosie was a great help. Communicative team and friendly service.

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Google Jun 28, 2023

A HUGE SHOUTOUT TO MY GIRL TIFFANY!!!!! Literally went above and beyond to help me and my dad out with our Camry issue! I will definitely will only come to Culver to get our car maintenance done here with her! she’s very knowledgeable and care about the work she does! Thank you again Tiffany! 🙂

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Google Jun 27, 2023

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Google Jun 26, 2023

It took long but my car got serviced. Ok

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Google Jun 25, 2023

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Google Jun 24, 2023

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DealerRater Dec 11, 2021

Pleasant and helpful sales representative. Sales manager was especially cooperative and willing to negotiate a fair price.

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DealerRater Oct 15, 2021

A perfect service for my Toyota Prius. Always great to be topped up with OEM fluids to proper specifications. In and out with great service and they are keep their appointments

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DealerRater Jan 12, 2021

Omg extremely happy with my purchase Elena was a sweetheart very informative and knowledgeable about there vehicles and everything they equip with extremely satisfied would recommend this dealership and Elena to everyone

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DealerRater Jan 6, 2020

The best dealer for servicing your car with them very kind and professional agent to take care of your problem all the time and always greet you with a lovely smile. Always make my day.

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DealerRater Jan 3, 2020

The staff is very friendly and welcoming. Luis was very knowledgeable and trustworthy. I will definitely coming back to this service center. Thank you very much!

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